Privacy Policy
This policy explains how Pura Vida World ("we", "us") collects and uses information when you visit puravidaworld.com, send us an inquiry, book a stay, or sign our house rules.
Information we collect
- Information you give us: your name, email, phone number, address and the details you type into our contact, booking or house-rules forms, including your signature on the rules agreement.
- Booking and payment information: stay dates and payment details are handled by our booking and payment providers. We do not store full card numbers on this website.
- Technical information: like most websites, our hosting provider records basic technical data such as IP address, browser type and pages visited, for security and to keep the site running.
How we use it
- To answer your questions and plan your stay, day trips or transfers.
- To manage bookings, the rental agreement and any damage or policy issues.
- To respond to inquiries about buying the home.
- To protect the website and our guests from fraud and abuse.
Who we share information with
We do not sell your personal information. We share it only with service providers that help us run the business, such as our website host, our form platform, and our booking and payment processors, and only as needed to provide those services, or when the law requires it.
Cookies
This website does not use advertising cookies. Embedded forms and videos from our providers (such as our form platform and YouTube) may set their own cookies when you use them.
How long we keep it
We keep inquiry and booking records for as long as needed to handle your request, meet legal and tax obligations, and resolve disputes.
Your choices
You can ask us to see, correct or delete the personal information we hold about you by emailing lancerankin6229@gmail.com or calling +1 (214) 202-1855.
Children
This website is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The date at the top shows when it last changed.
Contact
Pura Vida World, Tarbaca, Aserrí, San José, Costa Rica. Email lancerankin6229@gmail.com, phone +1 (214) 202-1855.